{"id":3798,"date":"2026-09-08T13:49:32","date_gmt":"2026-09-08T13:49:32","guid":{"rendered":"https:\/\/staging.thecodeddungeon.com\/?page_id=3798"},"modified":"2026-09-08T13:51:57","modified_gmt":"2026-09-08T13:51:57","slug":"term-and-conditions","status":"publish","type":"page","link":"https:\/\/staging.thecodeddungeon.com\/?page_id=3798","title":{"rendered":"term and conditions"},"content":{"rendered":"\t\t
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Welcome to PureTides. These Terms & Conditions govern your use of our website and your purchase of software, technology, digital product development, and related professional services.<\/p>

By using this website, requesting services, accepting a project estimate, or submitting payment, you agree to these Terms & Conditions.<\/p>

1. About PureTides<\/h2>

PureTides provides professional software development, technology, and digital product services.<\/p>

Our services may be provided in collaboration with CodeDungeon<\/strong> or other technical partners, contractors, or service providers where necessary to complete the agreed work.<\/p>

Services may include:<\/p>

  • Custom web application development<\/li>
  • Website development and enhancements<\/li>
  • Software feature development<\/li>
  • UI\/UX implementation<\/li>
  • API integrations<\/li>
  • Automation solutions<\/li>
  • Product prototyping<\/li>
  • Technical maintenance and support<\/li>
  • Testing and quality assurance<\/li>
  • Deployment and configuration support<\/li>
  • Other agreed software or technology services<\/li><\/ul>

    2. Service Scope<\/h2>

    Each project or service is based on the customer’s requested requirements, agreed scope, estimated timeline, and technical complexity.<\/p>

    Before substantial project work begins, the applicable service may be described through one or more of the following:<\/p>

    • Service selection on the website<\/li>
    • Project estimate<\/li>
    • Invoice<\/li>
    • Written scope of work<\/li>
    • Email or written agreement<\/li>
    • Other documented communication between PureTides and the customer<\/li><\/ul>

      Only work included in the agreed scope is covered by the applicable payment.<\/p>

      Additional requests, features, revisions, integrations, or changes may require additional fees.<\/p>

      3. Service Prices and Estimated Hours<\/h2>

      Some services displayed on the website include an estimated service time or hour range.<\/p>

      These ranges are provided for planning purposes and do not necessarily represent open-ended hourly billing.<\/p>

      The final fee displayed before payment is the amount applicable to the selected service.<\/p>

      For larger or customized projects, PureTides may provide a separate estimate or invoice.<\/p>

      4. Payments<\/h2>

      Payments are processed securely through third-party payment processors, including Stripe<\/strong>.<\/p>

      PureTides does not directly store complete card numbers, card security codes, or other sensitive card authentication information.<\/p>

      The payment page will display the final amount before the customer completes payment.<\/p>

      By submitting payment, you confirm that:<\/p>

      • You are authorized to use the selected payment method.<\/li>
      • You understand which service you are purchasing.<\/li>
      • The amount shown is correct.<\/li>
      • You agree to these Terms & Conditions.<\/li><\/ul>

        5. Payment Authorization<\/h2>

        Submitting payment authorizes PureTides and its payment processor to charge the displayed amount.<\/p>

        A payment is considered successfully completed only after confirmation from the applicable payment processor.<\/p>

        A pending, incomplete, declined, cancelled, or failed payment does not create an obligation for PureTides to begin or deliver paid services.<\/p>

        6. Service Delivery<\/h2>

        Depending on the project, services may be delivered through:<\/p>

        • Completed software development work<\/li>
        • Website changes<\/li>
        • Source code or technical implementation<\/li>
        • Product milestones<\/li>
        • Digital deliverables<\/li>
        • API or automation integrations<\/li>
        • Testing and quality assurance work<\/li>
        • Deployment assistance<\/li>
        • Maintenance<\/li>
        • Technical support<\/li>
        • Ongoing development services<\/li><\/ul>

          Delivery method and timing depend on the agreed project scope.<\/p>

          7. Customer Responsibilities<\/h2>

          The customer agrees to provide accurate and timely information needed to perform the services.<\/p>

          This may include:<\/p>

          • Project requirements<\/li>
          • Content<\/li>
          • Credentials or authorized access<\/li>
          • Technical documentation<\/li>
          • API information<\/li>
          • Feedback and approvals<\/li>
          • Required third-party accounts<\/li><\/ul>

            PureTides is not responsible for delays resulting from incomplete information, delayed approvals, unavailable third-party systems, or circumstances outside our reasonable control.<\/p>

            8. Changes and Additional Work<\/h2>

            Requests outside the original scope may require:<\/p>

            • Additional development time<\/li>
            • A revised estimate<\/li>
            • An additional service payment<\/li>
            • A new project milestone or invoice<\/li><\/ul>

              PureTides will normally communicate material scope changes before additional billable work is performed.<\/p>

              9. Refunds<\/h2>

              Because PureTides provides professional and digital development services, refund eligibility depends on the status of the work performed.<\/p>

              Where work has not yet begun, PureTides may consider a cancellation or refund request.<\/p>

              Once development, technical work, research, implementation, configuration, testing, consultation, or other agreed services have begun, payments may be partially or fully non-refundable depending on the work already completed.<\/p>

              Any approved refund will normally be returned to the original payment method.<\/p>

              Refund requests should be sent to [support email]<\/strong>.<\/p>

              10. Payment Disputes and Chargebacks<\/h2>

              If you have a question or concern about a payment, invoice, project, or delivered service, please contact PureTides before initiating a payment dispute or chargeback.<\/p>

              Contact:<\/p>

              Email:<\/strong> [support email]<\/p>

              We will review legitimate concerns regarding the transaction and applicable service.<\/p>

              Nothing in this section removes any consumer rights that cannot legally be waived.<\/p>

              11. Intellectual Property<\/h2>

              Unless otherwise agreed in writing, PureTides retains ownership of:<\/p>

              • Pre-existing software<\/li>
              • Development tools<\/li>
              • Reusable libraries<\/li>
              • Frameworks<\/li>
              • Internal methods<\/li>
              • Templates<\/li>
              • General technical knowledge<\/li><\/ul>

                Ownership or usage rights for custom deliverables created specifically for a customer will be determined by the applicable project agreement, invoice, or scope of work.<\/p>

                Third-party software, plugins, libraries, APIs, and services remain subject to their respective licenses and terms.<\/p>

                12. Third-Party Services<\/h2>

                Projects may depend on third-party platforms such as:<\/p>

                • Hosting providers<\/li>
                • Payment processors<\/li>
                • APIs<\/li>
                • WordPress<\/li>
                • WooCommerce<\/li>
                • Software libraries<\/li>
                • SaaS providers<\/li>
                • Cloud infrastructure<\/li><\/ul>

                  PureTides cannot guarantee uninterrupted operation of services controlled by third parties.<\/p>

                  13. Warranty and Technical Limitations<\/h2>

                  PureTides will use reasonable professional efforts to provide the agreed services.<\/p>

                  However, software and online systems may experience:<\/p>

                  • Bugs<\/li>
                  • Compatibility issues<\/li>
                  • Third-party outages<\/li>
                  • Security changes<\/li>
                  • Browser changes<\/li>
                  • API changes<\/li>
                  • Hosting issues<\/li>
                  • Other technical limitations<\/li><\/ul>

                    Unless specifically agreed in writing, services are provided without a guarantee that software will operate indefinitely without interruption or require no future maintenance.<\/p>

                    14. Limitation of Liability<\/h2>

                    To the maximum extent permitted by applicable law, PureTides will not be liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the website or services.<\/p>

                    Where liability cannot legally be excluded, PureTides’ liability will be limited to the amount paid for the specific service giving rise to the claim, except where applicable law requires otherwise.<\/p>

                    15. Prohibited Use<\/h2>

                    You may not use PureTides services for unlawful, fraudulent, abusive, deceptive, or unauthorized purposes.<\/p>

                    PureTides may refuse or discontinue work where a requested project would violate applicable law, third-party rights, or platform requirements.<\/p>

                    16. Termination<\/h2>

                    Either party may end a project or service relationship subject to any outstanding payment obligations and completed work.<\/p>

                    PureTides may suspend or terminate services for:<\/p>

                    • Non-payment<\/li>
                    • Fraudulent activity<\/li>
                    • Abuse<\/li>
                    • Illegal use<\/li>
                    • Material violation of these Terms<\/li><\/ul>

                      17. Privacy<\/h2>

                      Use of the website and payment system is also governed by the PureTides Privacy Policy.<\/p>

                      18. Changes to These Terms<\/h2>

                      PureTides may update these Terms from time to time.<\/p>

                      The updated version will be published on this website with a revised effective date.<\/p>

                      19. Governing Law<\/h2>

                      These Terms are governed by the laws applicable in [State\/Country\/Jurisdiction]<\/strong>, without limiting any mandatory consumer protection rights applicable to the customer.<\/p>

                      20. Contact<\/h2>

                      For questions regarding these Terms, services, invoices, or payments:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                      Welcome to PureTides. These Terms & Conditions govern your use of our website and your purchase of software, technology, digital product development, and related professional services. By using this website, requesting services, accepting a project estimate, or submitting payment, you agree to these Terms & Conditions. 1. About PureTides PureTides provides professional software development, technology,…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3798","page","type-page","status-publish","hentry"],"yoast_head":"\nterm and conditions - The Coded Dungeon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.thecodeddungeon.com\/term-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"term and conditions - The Coded Dungeon\" \/>\n<meta property=\"og:description\" content=\"Welcome to PureTides. These Terms & Conditions govern your use of our website and your purchase of software, technology, digital product development, and related professional services. By using this website, requesting services, accepting a project estimate, or submitting payment, you agree to these Terms & Conditions. 1. 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